Patient Safety & Information

Clinical governance, patient information and treatment safety.

At Vue Aesthetics, all treatments are delivered within a clinical framework that prioritises patient safety. All procedures carry potential risks and may involve downtime. The following information outlines general expectations, risks, and care considerations for our core treatments.

Our clinical approach

Vue Aesthetics operates within a clinical model of care. All treatments are delivered by qualified health practitioners and are guided by patient safety, ethical practice, and informed decision-making.

We are committed to providing clear, accurate, and balanced information so patients can make appropriate decisions regarding their care. All cosmetic treatments carry risk. Individual responses and outcomes vary.

Mandatory consultation & assessment

A consultation is required prior to any cosmetic medical treatment. This assessment includes:

• Review of your medical history and current health
• Discussion of your concerns and expectations
• Clinical assessment of suitability
• Consideration of alternative or no treatment options
• Explanation of risks, potential complications, and recovery

No treatment will be performed unless suitability has been determined.

Clinical autonomy

Our Registered Nurses are regulated health practitioners with a primary duty of care. We reserve the right to decline treatment, delay treatment, or recommend alternative approaches. This may occur where treatment is not considered clinically appropriate, safe, or in your best interest.

Informed consent

Informed consent is required before any treatment. This process ensures you understand:

• The nature of the procedure
• Risks and possible complications
• Expected recovery and aftercare
• Limitations and variability of results

You will have the opportunity to ask questions before proceeding.

Financial information

A clear and individualised treatment plan and pricing will be provided following consultation. Costs vary depending on treatment type, area treated, and individual clinical needs.

Individual variability

Treatment outcomes vary between individuals. Factors influencing outcomes may include:

• Age and skin condition
• Genetics
• Medical history
• Lifestyle factors
• Adherence to aftercare

No specific outcome can be guaranteed.

Age requirements

Cosmetic medical consultations and treatments are provided to patients aged 18 years and over. Identification may be requested.

Infection control & clinical standards

Vue Aesthetics follows strict infection control protocols in line with Australian health standards. All treatments are performed in a clinical environment using appropriate hygiene, sterilisation, and safety procedures.

Higher Risk Personal Appearance Services Licence Number: LI/2025/1345
Licensee: Vue Aesthetics Pty Ltd

General risks & complications

All cosmetic procedures involve a degree of risk. Cosmetic medical treatments may involve prescription-only products, injectable procedures, or treatments performed within a clinical setting. These treatments carry potential risks and are only provided following consultation and assessment with a qualified practitioner.

Treatment suitability, expected recovery, risks, benefits and alternatives will be discussed prior to any procedure. Individual outcomes vary and cannot be guaranteed.

Common side effects may include

• Redness
• Swelling
• Bruising
• Tenderness or discomfort
• Mild bleeding at treatment sites
• Temporary skin sensitivity
• Itching or irritation
• Headache
• Temporary unevenness or asymmetry
• Temporary lumps, firmness or swelling
• Delayed onset swelling

Less common risks may include

• Infection
• Allergic or sensitivity reactions
• Prolonged bruising or swelling
• Skin irritation or rash
• Reactivation of cold sores in susceptible individuals
• Pigment changes (darkening or lightening of the skin)
• Delayed healing
• Nodules, inflammatory lumps or granuloma formation
• Product migration or irregularity
• Under-correction or over-correction
• Temporary changes in facial movement or muscle activity
• Eyelid or eyebrow drooping (ptosis)
• Temporary difficulty with facial expressions (e.g. smiling evenly or raising the eyebrows)
• Dry eyes or excessive tearing

Rare but serious risks may include

• Vascular compromise or blockage of a blood vessel
• Skin injury or tissue damage
• Ulceration or skin breakdown
• Scarring
• Vision changes or vision loss
• Stroke
• Difficulty swallowing, speaking or breathing
• Severe allergic reaction (including anaphylaxis)
• Ongoing nerve-related symptoms
• Need for urgent medical treatment or referral

These risks are rare but require immediate medical assessment.

Recovery & downtime

Recovery varies depending on the treatment, area treated and individual response. Possible downtime may include:

• Redness for several hours to days
• Swelling for several days, occasionally longer
• Bruising lasting 7–14 days or more
• Tenderness for several days
• Temporary visible marks at treatment sites
• Temporary restriction of exercise, heat exposure, alcohol and certain skin treatments
• Follow-up or review appointments where required

Some side effects may occur immediately, while others can develop days, weeks, or months after treatment.

When to seek urgent medical attention

Seek immediate medical care if you experience:

• Severe or increasing pain
• Changes in skin colour (pale, dusky, or mottled skin)
• Spreading redness or signs of infection
• Visual disturbance or loss of vision
• Difficulty swallowing, breathing or speaking
• Facial weakness or asymmetry that worsens
• Any symptoms that feel sudden, severe or concerning

Pre-treatment considerations

Before treatment, please inform your practitioner if you:

• Are pregnant, breastfeeding or trying to conceive
• Have allergies or previous reactions to cosmetic or medical treatments
• Have autoimmune, neurological, bleeding or immune conditions
• Have active infection, cold sores or skin irritation
• Are taking blood-thinning medication, anti-inflammatory medication, supplements or prescribed medicines
• Have recently had dental work, surgery, vaccination, illness or another cosmetic procedure
• Have a history of scarring, pigment changes or delayed healing

Treatment may be delayed or declined if it is not considered suitable or safe.

Aftercare considerations

Aftercare instructions will be provided following treatment. General aftercare may include:

• Avoid touching, rubbing or applying pressure to treated areas unless advised
• Avoid strenuous exercise for 24–48 hours
• Avoid excessive heat, saunas, spas and hot yoga for the recommended period
• Avoid alcohol for the recommended period
• Avoid active skincare or facial treatments until advised
• Use sun protection
• Contact the clinic if you have concerns or unexpected symptoms

Following aftercare advice helps reduce risk and supports appropriate recovery.

Treatment-specific information

Skin microneedling (SkinPen®)

What to expect: Treatment duration approximately 45–60 minutes. A topical numbing agent may be applied prior to treatment. Skin will appear red following the procedure, similar to a mild sunburn. Mild warmth, tightness or sensitivity may be experienced.

Common responses: Redness and inflammation, mild swelling, skin sensitivity or tenderness, dryness, tightness or light flaking. Typically resolves within several days.

Less common risks: Prolonged redness, bruising, breakouts, milia, temporary uneven texture, post-inflammatory pigmentation (particularly in higher Fitzpatrick skin types), cold sore reactivation, contact dermatitis.

Rare complications: Infection, delayed healing, scarring or textural changes, persistent pigment changes, allergic reaction, worsening of existing skin conditions.

Pre-treatment: Avoid retinoids and exfoliating products for 3–5 days prior. Avoid sun exposure. No active skin infections or irritation in the treatment area.

Post-treatment: Avoid makeup for 24 hours. Avoid heat, sweating and sun exposure for 24–48 hours. Avoid active skincare (Vit A, Vit C, AHA, BHA). Gentle skincare only. Apply SPF daily. Avoid picking or exfoliating during healing.

Cost: From $250 per session. Packages available.

PRX-PLUS treatment (topical application)

What to expect: Treatment time 30–45 minutes. No needles involved. Mild tingling or warmth may be experienced during application.

Common responses: Temporary redness, mild irritation or sensitivity, dryness or light flaking. Patchy or generalised redness lasting several days (rare), delayed exfoliation, temporary darker areas prior to natural exfoliation, itchiness, contact sensitivity, localised inflammation.

Rare complications: Allergic or hypersensitivity reactions, skin abrasions if excessive pressure is applied, post-inflammatory pigmentation, scarring (rare), eye irritation if product contacts the eye area.

Downtime: Minimal for most individuals; occasional mild flaking or dryness over several days.

Pre-treatment: Avoid active skincare (e.g. retinoids, exfoliants) for 3–5 days prior. Avoid treatment on compromised, irritated, or inflamed skin. Inform your practitioner if pregnant or breastfeeding, using oral or topical retinoids (including isotretinoin), or have known allergies or relevant medical conditions.

Post-treatment: Avoid heat, sweating and sun exposure for 24 hours. Use recommended gentle skincare only. Avoid picking or exfoliating. Apply broad-spectrum SPF daily.

Cost: From $350 per treatment. Pricing may vary depending on individual treatment planning.

Chemical peels

What to expect: Mild tingling or heat during application. Skin may feel tight following treatment.

Risks & complications: Redness and irritation, peeling or flaking, sensitivity, pigment changes (particularly in darker skin types).

Downtime: Light peels — minimal. Medium peels — 3–7 days of visible peeling.

Pre-treatment: Avoid active skincare 3–5 days prior. Avoid sun exposure.

Post-treatment: Do not pick or peel skin. Avoid heat and sun exposure. Use gentle skincare and SPF.

Cost: From $120 per treatment.

LED light therapy (medical-grade)

What to expect: A non-invasive treatment that uses specific wavelengths of light to support overall skin function. Treatment time approximately 20–30 minutes. No needles or skin penetration. Protective eyewear provided. A gentle warming sensation may be felt.

Risks & considerations: Mild redness or warmth immediately following treatment, temporary dryness or sensitivity, headache (rare, particularly in light-sensitive individuals), eye discomfort if protective eyewear is not used. LED therapy may not be suitable for individuals with certain medical conditions or those taking medications that increase light sensitivity.

Downtime: No expected downtime. Most patients return to normal activities immediately.

Pre-treatment: Attend with clean skin where possible. Inform your practitioner of any medications or conditions that may increase light sensitivity. Avoid if experiencing active skin irritation, infection, or photosensitivity.

Post-treatment: Resume normal skincare unless otherwise advised. Apply SPF daily.

Cost: From $99 per standalone session. From $59 when added to another treatment.

Reporting concerns

If you experience unexpected symptoms following treatment, please contact the clinic on 0480 633 331. For urgent concerns, seek immediate medical attention.